FAQs

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness. 

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority. 

Under no circumstances should water be used with any inflatable that is not designed for such use. 

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with rebar stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags. 

We do all the heavy lifting. We only require a flat, level area that is free of debris and not too far from where we park. If it is determined that the area is unsafe to install on, standard cancellation applies. 

We understand that you are not renting for the minimum time we require, and if you don't need our services for the entire time, that fine. However, the reason we require a minimum cost is:

1. It takes 30 - 40 minutes for setup and again for tear down. 

2. After we get it back to our storage location, it has to be setup again, cleaned and sanitized, taken down again, and wrapped for storage. This can take 4 hours or more depending on how dirty it is.

3. The bubble house requires an attendant for the safety of the guests and the equipment. The dome is heavy enough to pop the balloons and if both doors are opened, the dome deflates. An attendant is required.

4. Each inflatable is 80+ lbs

5. Back end costs: Gas, Insurance, Administrative, Meals, Storage, Cleaning Supplies, Etc. 

Casa Inflatables LLC will arrive 1 hour before your event unless  we need to deliver to other locations at the same time, where we may be early. If you require setup prior to that, you must rent it for that time.

Simply fill out a Quote Request and we will build your quote. If you want to move forward with your reservation, we will send you a Contract link. This link is good for 24 hours and will revert back to a quote after that to avoid the possibility of double booking. The deposit is required before you are able to sign the contract. After signing the contract your date and rental is reserved, and the balance can be paid anytime before setup at your event.

The deposit is required before your date is reserved. The balance will be due prior to setup. Either pay before your event using a credit card or pay our driver in cash. The driver will NOT setup until the balance is paid in full.

All inflatable rentals include a tarp, anchors (rebar spikes or sandbags), detailed setup, detailed tear down, removal.

With the Casa Sphera, 100 balloons for inside the sphere and an attendant is also provided. 

The Casa Sphera has an air chamber to prevent deflation of the dome. Children and even adults will get excited enough or not understand this and open both doors at the same time. This will cause the dome to deflate. This is a Commercial Grade bubble house and the dome is heavy enough to pop the balloons and suffocate someone who gets caught in it. So for the safety of the guest and the equipment, we require an attendant.

During your event, our attendant is always on duty and can't take a break because we care about our guests and their safety. Because of this, we limit the rental to 4 hours max.

See 2 previous FAQs.

We only supply an attendant with our bubble house. Our attendant is NOT there to watch the kids, they are their to ensure proper and safe use of the equipment. For the other inflatables, you or your designated adult attendant must be present at the time of delivery. Adult supervision is required at all times for all inflatables. Accidents usually happen because of too many participants, a mix of ages, horseplay, or roughhousing. Please keep all participants in the same age groups and do not allow them to roughouse or climb on the walls.

All of these and similar items cause unrepairable damage to all inflatables. The customer will be responsible for replacing the unit if any of them are found after an event.

Any damage to the unit will be repaired at cost to the customer.